20% Off Your First Order Of Purl Soho-Brand Goods

Just want to say thanks to Lili. I had purchased yarn and a pattern, and had a question about the pattern with regards to short rows. Couldn't find an answer online, so I sent an email. Lili answered within minutes and gave me the info I needed. I have since gone past that point in the pattern and an really pleased with how the sweater is working up. Great customer service-- very responsive and helpful! Was also pleased to see that if I needed additional help, I could request a free zoom session for 1:1 guidance. 

Beth H.

I absolutely love Purl Soho! Your company has beautiful yarns, patterns, ideas, tutorials and fantastic customer service! You are my "go to" for favorite online shopping platform. I love the variety of so many knitting ideas that could be made with the same yarn from scarfs and cowls to towels, washcloths to blankets to garments and more. What a great variety and all done in a modern fashion. Thank you so much for all the inspiration and being a one stop shop. 

Donna Pieller

Thank you! As a knitter, Purl Soho is my absolute favorite place for patterns and wool. Love the fact that customer service is lightening fast and friendly and that the products are of excellent quality. Currently doing the garter stitch wrap in Good Wool, love the feel and look of it as it is being done up - decided to go back for more skeins. Oh…and BTW, I’m a Canadian Knitter and Purl Soho delivers straight to my door in good time at a VERY reasonable shipping cost! Woo-Hoo, Happy Knitting!

Elizabeth Goodfellow

Everything is right with Purl Soho. The simply beautiful website invites me in. I almost never escape a post to my inbox without lingering, exploring, or shopping. The inventory is designed with the highest quality of care through all phases. Customer service is superb. I receive quick and helpful responses to any inquiries I have ever made about stock or pattern details. I am encouraged to share updates and photos of my projects by people who I believe truly care that their customers are satisfied and enthusiastic. Thank you, Purl Soho, for such stellar service to us all. 

Roseanne Saalfield

Thanks to GREAT customer service again from Purl Soho! I had a question about a substitution yarn and a pattern. I received a thoughtful email note with clear instructions same day. I have had a few yarn and pattern questions over the past few months and have always gotten great responses to my questions. I’m working on a sweater project with Plein Air now - love this yarn!

Amy A.

I stumbled on Purl Soho during the pandemic and I've never looked back. The yarn is unbelievable but the colors - incredible. I've honestly not found others that have the depth that this marvelous company does. But, yarn aside, it's the people that keep me coming back. They have answered every question, they scheduled Zoom calls to help, and when THEY couldn't figure out an obscure pattern I had, they researched and found the original creator so I could reach out to her. Unbelievable! Oh, and videos! Don't forget their video tutorials!! What I have discovered is that the knitting world is filled with generous, helpful, supportive, collaborative individuals that genuinely want to help you be successful and learn. Purl Soho stands at the front of this group and I am thrilled to have made their acquaintance. Don't hesitate!! Find a project and dive in. You won't be sorry.

Catherine McCall

I love everything about Purl Soho: the gorgeous yarns, the fun and interesting patterns, but most of all, their top-notch customer service. Whether it’s Zoom KALs, responding to pattern comments and questions, or quick replies to emails—you really couldn’t ask for much more. In a time when it seems to be increasingly hard to find knowledgable and helpful customer service, Purl Soho is a refreshing example of how it should be done.

Melissa Wright

I am a huge fan of Purl Soho and tell all of my yarn-loving friends about this wonderful company! Yes, the yarn is beautiful, but the customer support is the best I’ve ever encountered in any type of business! The customer service personnel are obviously passionate about their products, and they really want to ensure their customers’ happiness and success! Their responses to my inquiries (and I’ve had a few as a new knitter!) have been so prompt, helpful, and well beyond my expectations. I’m a customer for life!

Michele Sevart

Recently, I "met" with Cat for One-on-One help with the top-down sweater. That is a great service--she was on time, on topic, and on her game. Cat carefully explained the answers to my questions and made certain I was comfortable continuing with my project before ending the call. Thank you for implementing this service--I'm sure I will use it again in the future.

Joanne Kerr