20% Off Your First Order Of Purl Soho-Brand Goods

Everything is right with Purl Soho. The simply beautiful website invites me in. I almost never escape a post to my inbox without lingering, exploring, or shopping. The inventory is designed with the highest quality of care through all phases. Customer service is superb. I receive quick and helpful responses to any inquiries I have ever made about stock or pattern details. I am encouraged to share updates and photos of my projects by people who I believe truly care that their customers are satisfied and enthusiastic. Thank you, Purl Soho, for such stellar service to us all. 

Roseanne Saalfield

Thanks to GREAT customer service again from Purl Soho! I had a question about a substitution yarn and a pattern. I received a thoughtful email note with clear instructions same day. I have had a few yarn and pattern questions over the past few months and have always gotten great responses to my questions. I’m working on a sweater project with Plein Air now - love this yarn!

Amy A.

I stumbled on Purl Soho during the pandemic and I've never looked back. The yarn is unbelievable but the colors - incredible. I've honestly not found others that have the depth that this marvelous company does. But, yarn aside, it's the people that keep me coming back. They have answered every question, they scheduled Zoom calls to help, and when THEY couldn't figure out an obscure pattern I had, they researched and found the original creator so I could reach out to her. Unbelievable! Oh, and videos! Don't forget their video tutorials!! What I have discovered is that the knitting world is filled with generous, helpful, supportive, collaborative individuals that genuinely want to help you be successful and learn. Purl Soho stands at the front of this group and I am thrilled to have made their acquaintance. Don't hesitate!! Find a project and dive in. You won't be sorry.

Catherine McCall

I love everything about Purl Soho: the gorgeous yarns, the fun and interesting patterns, but most of all, their top-notch customer service. Whether it’s Zoom KALs, responding to pattern comments and questions, or quick replies to emails—you really couldn’t ask for much more. In a time when it seems to be increasingly hard to find knowledgable and helpful customer service, Purl Soho is a refreshing example of how it should be done.

Melissa Wright

I am a huge fan of Purl Soho and tell all of my yarn-loving friends about this wonderful company! Yes, the yarn is beautiful, but the customer support is the best I’ve ever encountered in any type of business! The customer service personnel are obviously passionate about their products, and they really want to ensure their customers’ happiness and success! Their responses to my inquiries (and I’ve had a few as a new knitter!) have been so prompt, helpful, and well beyond my expectations. I’m a customer for life!

Michele Sevart

Recently, I "met" with Cat for One-on-One help with the top-down sweater. That is a great service--she was on time, on topic, and on her game. Cat carefully explained the answers to my questions and made certain I was comfortable continuing with my project before ending the call. Thank you for implementing this service--I'm sure I will use it again in the future.

Joanne Kerr

I am always happy with my experience at Purl Soho. The customer service is kind and responsive. What I love the most is the continuous flow of beautiful designs that I can't wait to make, especially blankets and wraps. I also love the comments sections with each design where staff designers give technical advice and also ideas about how to experiment with color ways beyond the original suggested ones.

Cheryl Finkel

I'm always drawn to Purl Soho patterns, so many gorgeous pieces!... Today looking for a simple cardigan for my daughter I found what I wanted but soon learned the the pattern was no longer available in Ravelry. I got in touch with Purl Soho via email, not expecting much, and to my surprise, a lovely person named Gavriella responded right away (mind blown already at that!) and sent me the pattern, for free to boot!This company has the beauty, the ethos and the feels of homegrown goodness!

Mónica Ágreda Ferrán

I have been purchasing yarn and all sorts of lovely goodies from Purl Soho for at least 7 years now. I have found every interaction productive, helpful and an absolute pleasure. The ladies who manage all the questions have always brought all of themselves to share in the most generous fashion their knowledge and although I can probably buy products, certainly not of the same quality in Australia, I much prefer dealing with Purl Soho. Well done lovely ladies!

Sheree