• Free domestic shipping on orders over $95, plus a free mini skein of surprise yarn!

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Purl Soho is a small but global company that has been in business for over twenty years. We sell high quality knitting and crochet supplies, including our own branded collections of yarns, notions, and kits. We also create and share modern designs based on traditional fiber art techniques. We are committed to exceptional quality and incredible customer service and have loyal customers around the world who count on Purl Soho for both!

EQUAL OPPORTUNITY EMPLOYER: Purl Soho celebrates diversity and is committed to inclusivity. We do not discriminate in our hiring, compensating, or promoting practices, and we value employees from all backgrounds, cultures, and perspectives. Whoever you are, we want to meet you!

 

Current Openings

 

TECHNICAL PROJECT MANAGER, Full-Time, Remote

We are looking for a thoughtful, organized, and technically minded Technical Project Manager to coordinate the systems, projects, and processes that power our eCommerce operations. The Technical Project Manager will guide projects from concept through launch, helping teams stay aligned, informed, and moving forward. The ideal candidate is an excellent communicator and creative problem solver who enjoys bringing clarity to complexity, collaborating across departments, and building strong operational systems.

This is a highly cross-functional role that works closely with the eCommerce Team—as well as the Executive, Customer Service, Marketing, Planning Teams, and external partners—to bring organization to the smooth operation and development of our platforms and integrations. This is a remote, full-time position, reporting to the Vice President of Operations. The annual salary is $85-95,000. If this sounds like the job for you, please send PDFs of your resume and a cover letter to [email protected] with the subject line TPM. We look forward to meeting you!

 

R E S P O N S I B I L I T I E S

 

Project +  Roadmap Management

  • Plan and drive technology projects from concept through implementation and post-launch review
  • Build and maintain project roadmaps, timelines, priorities, and resource plans
  • Balance long-term strategic initiatives with evolving business needs and day-to-day operational demands
  • Ensure visibility into project status, risks, dependencies, and milestones across the organization

 

Cross-Functional Collaboration

  • Translate business needs and non-technical requests into clear functional requirements and actionable specifications for engineers
  • Partner closely with the eCommerce Product Manager to define requirements and coordinate work across platforms and systems
  • Collaborate with Marketing and SEO partners to surface concerns, troubleshoot issues, and integrate feedback into ongoing technical initiatives

 

Systems + Operational Support

  • Support the ongoing integration and operation of internal and external platforms, including Shopify, Adobe Commerce, WordPress, Klaviyo, BrightPearl, Google Merchant Center, and related systems
  • Monitor general site and systems health, helping identify and triage issues as they arise
  • Assist with technical and operational tasks that do not require engineering-level development support
  • Help coordinate release management, testing, deployments, and post-launch monitoring processes

 

Team Process + Documentation

  • Lead regular standups, status meetings, planning sessions, and post mortems
  • Maintain clear and accessible project documentation, decisions, and process guidelines
  • Utilize tools such as Asana and Slack to manage workflows and communicate updates
  • Contribute to continuous improvement within the eCommerce Team, refining processes and encouraging collaborative problem solving
  • Assist with onboarding, training, and supporting new team members

 

REQUIREMENTS

  • Substantial experience project managing technical digital projects
  • Strong understanding of eCommerce systems, integrations, and web technologies
  • Experience working enterprise-grade systems, such as Shopify, WordPress, Klaviyo, Google Merchant Center, ERP systems and similar tools
  • A love for knitting!

 

 

FREELANCE HAND KNITTING + CROCHET PATTERN DESIGNERS, Remote

For more information about design opportunities, please visit Info For Designers!

 

GENERAL INQUIRIES

We are also always looking for friendly, talented people who love helping customers and sharing their passion for materials and fiber arts. Our behind-the-scenes staff works remotely from all over the country, while our fulfillment center employees work in person at our Orange County, California warehouse. If you’re interested in joining the team, please send a cover letter and resume to [email protected]. We will keep your information on file and will let you know if we have an opening for you!