Enjoy 20% off Spindle, our new merino-cashmere-mulberry silk beauty... Through Tuesday!

Our Favorite Customer Reviews

Purl Soho is fantastic on all levels: patterns, yarn quality and as I have most recently found out...customer services.


Samantha O'Byrne

January 25, 2023

The yarn and patterns are beautiful. And the customer service is spectacular.


Olga Vara

January 25, 2023

I just love Purl Soho's online store, especially because I am nowhere near a nice knitting shop. I love the beautiful yarns, the fun patterns and the tutorials.


Frances P.

January 25, 2023

The very best yarns the very best customer service. Always helpful and efficient.


Donna C.

January 25, 2023

Gorgeous yarn. Beautiful patterns. Great customer service. Prompt delivery.



January 13, 2023

Best internet customer service ever! They respond right away and are super helpful. Have even helped me pick colors for a project via email! Super responsive to any issues. Plus, the yarn is wonderful :) 


Kelly W.

January 12, 2023

I've been doing business with these people for years. I've never had a bad experience. Quite the opposite....they are quick to respond to questions. They are always ready to help with a pattern. The website is very easy to maneuver. Patterns are typically free even if you're not ready to purchase the yarn.


Sue K.

January 10, 2023

The customer service at Purl Soho is beyond reproach. I've emailed them questions about a new scarf I'm knitting and they've answered the same day with not only answers but helpful hints as well. I wish other businesses could follow their lead!!!!


Michelle C.

January 9, 2023

Best quality yarn and excellent customer service. Every time I have a question, they have the perfect answer. I’m not shopping at other yarn stores anymore.
Thumbs up, a knitters’ paradise.


Tak Fun To

January 9, 2023

The ladies at PS are just awesome. No matter what question I have they get back to me immediately. PS has fantastic yarn I highly recommend it.



January 3, 2023

Wonderful store, wonderful products, wonderful tutorials and an all-around wonderful experience shopping with them.


Clare Garlick

January 3, 2023

Excellent customer service and wonderful fine quality yarns.


Zoe Primrose

December 28, 2022

I ran out of yarn and wrote to Purl Soho for a suggested replacement yarn. I heard back from them within a few hours. I also find the Purl Soho knitting videos very helpful, easy to understand and clear on what needs to be done.


Cynthia L.

December 27, 2022

What a wonderful place to order yarn. Their yarns (Purl Soho yarns) are first class and worth the price. Customer service has taken care of any issues I’ve had quickly and fairly. Most all patterns offered the public are rarely, if ever, graded advanced and user friendly and classic. I cannot think of anything negative about this company........try them out and find out for yourselves.


Pam Thompson

December 23, 2022

Best customer service ❤️


Susan B

December 22, 2022

Lace Knitting Supplies

Lace knitting calls for gorgeous fine yarns, sharp-tipped needles, stitch markers to keep track of pattern repeats, and, of course, a lovely basket to store it all... Pick up everything you need and cast on!

Browse Our Gorgeous Yarns!

Browse Our

Gorgeous Yarns!