The products, services, and support from Purl Soho are outstanding. When I have posed a question, or needed help with a pattern, the answer has been prompt and clearly provided. You are "real" people that show that you care and it makes all the difference to me as a consumer. I just wish that you didn't have so many lovely items and that I did not have budget for money and time! 

Kristin Stelljes

I truly love Purl Soho. All of the free patterns have helped me to knit outside my comfort zone. I don't mind buying patterns anymore. Patterns are written so well and the tutorials are priceless! I've become a bit of a yarn snob after knitting with such nice yarn.

Molly Peterson

Purl Soho offers very special, unique, and beautiful yarn and knitting supplies! What I love about Purl Soho is that their yarn and patterns have a current, up-to-date look. The yarn has the most interesting textures and colors of any online store I know. Purl Soho has the best patterns ever...all written in a very user-friendly format and at different ability levels, and the resulting projects are all totally usable items, like the "Darling Hat and Hand Warmers" pattern I've been working on lately. This pattern, like so many others, is thoughtfully and beautifully-designed... and it happened to be free, which I really appreciate. The darling hats and hand warmers come out great every time; I've given them to my daughters and friends and they love them! The yarn is top-notch and reasonably-priced. And the video tutorials are SO helpful and very clearly-presented. Purl-Soho is my "go to" for patterns, yarn and knitting notions, and video tutorials! The website is beautiful... visiting the website always inspires me to start a new project! I can't wait to get started on the "Lucky Dog Sweater" for my grand-doggie, Chip! Thank you Purl Soho for keeping me excited about my knitting hobby!

Carol Hoffman

I fell in love with your yarn and your stitch patterns. But what was really exceptional was the communication, the patience, the super fast and efficient help of your customer service. Ordering and communicating from the other side of the world and still it felt like a next door shop. I am already a fan of Purl Soho. 

Katharina Fäth

LOVE Purl Soho. Great patterns, too. 

Nancy Burk

Thank you for always offering such wonderful yarns and patterns.

Mandasmom26

Love all your tutorials! 

Yarnpharmer

Love your patterns and appreciate your generosity!

Cudahygirl

As a novice knitter, Purl Soho customer service has helped me navigate my way through their amazing yarns and products with the utmost professionalism and most kind assistance. Purl Soho is my number one go to for quality yarn and happy sales!

Janice DeCooman

Purl Soho is one of my happy places. I thoroughly enjoy visiting the site and exploring to gain ideas about my next project. The yarn is beautiful and the quality is top notch. The response time to questions is amazing. Their passion and knowledge shines through. While I miss the brick and mortar store, the website doesn’t disappoint.

Julia Nettles Bey

Not only does Purl Soho have excellent products, but they also offer superb customer service. Their website and choice of yarn with the combinations of colors is outstanding.

MJ Puls

Purl Soho Customer Service is the best. Lili has always been there to respond thoughtfully to even the smallest question about a pattern. I love Purl Soho for it’s beautiful yarns and designs and also for knowing that someone is always there to help.

Marcy Bienen

Love Purl Soho! I was unsure of a color of yarn I'd been eyeing for a baby sweater, so I emailed a question about undertones, received a prompt reply and ordered a different color and a pattern. Have never been disappointed with PS yarn or patterns.

Jane Mysock

I just had a wonderful Purl Soho experience. I have been admiring the Quaking Aspen Wrap for a couple of months. I noticed the linen quill yarn was on sale and decided it was time to buy the kit. I missed the sale by a day or two, and also had a little trouble figuring out how to make sure I picked the right kit. I emailed Purl Soho. Lili responded to me right away. She sent me the direct link to the project I wanted and included a code so I could still get the sale price. So much kindness and understanding in one fell swoop. I absolutely love Purl Soho. I am finishing up the Candy Stripe Cowl (beautiful yarn and pattern), then I will begin the wrap.

Rita Garrity

Have you ever been in the middle of a pattern and were stumped? That very thing happened to me and after searching and searching with no luck I reached out to Purl Soho and I woke up to a detailed email explaining the part of the pattern I was having difficulty with. I can’t thank them enough! 

Cathy Fagan