Shipping
Free domestic shipping on orders over $125
Shipping Rates
| Country | Economy | Standard | Express | Expedited |
|---|---|---|---|---|
|
United States |
$8.80 |
$16.00 |
$29.00 |
$60.00 |
|
Canada |
$10.00 |
$27.55 |
$44.85 |
$83.00 |
|
All Other International |
$17.00 |
$37.60 |
$71.95 |
$128.00 |
PLEASE NOTE: We can only track packages through the same tracking number you get in your shipping confirmation and don't have any additional insights, except to advise patience. If a domestic package has not arrived two weeks past the expected delivery date (or about a month longer for an international one), please reach out to customerservice@purlsoho.com and we'll be happy to help!
Domestic Standard Shipping Times
Shipping companies are still not operating at pre-pandemic levels and continue to experience delays. The below shipping times are our best estimates of when you can expect your package. We typically send your package within one business day of receiving your order, unless we're having a big sale, in which case, it can take an extra day or two! Please also keep in mind that shipments come from our California fulfillment center, not New York City.
Domestic
Free (orders over $125.00): 3-16 business days
Economy: 2-14 business days
Standard: 2-7 business days
Express: 2 business days
Expedited: 1 business day
Canada
Economy: 1-3 weeks
Standard: 1-2 weeks
Express: 5-7 business days (must be placed before 5:30 pm EST)
Expedited: 1-3 business days (must be placed before 5:30 pm EST)
International
Economy: 1-3 weeks
Standard: 1-2 weeks
Express: 5-7 business days (must be placed before 5:30 pm EST)
Expedited: 1-3 business days (must be placed before 5:30 pm EST)
Statement on International Shipping Rates + Customs
Economy + Standard: Global priority packages are not insurable, so unfortunately, Purl Soho cannot be responsible for lost packages. Shipping to most international destinations is as charged at checkout unless the package goes over four pounds. If your order weighs over four pounds, you may be charged the difference upon shipping. Please email us at customerservice@purlsoho.com if you have questions.
Expedited and Express: The rate we quote here is for a 5-pound package and includes insurance up to 300 US dollars, plus tracking. If your package exceeds this weight or does not fit into the flat rate envelope provided by USPS, you will be charged additional shipping. If your shipping cost is less than what you were charged at the time of your order, you will receive a credit to your card.
Gifts: We’re sorry, Purl Soho cannot mark international packages as "gift.” It’s against the law. :)
Customs Fees: Purl Soho does not collect customs fees. Each country has different parameters for customs fees and you may be charged by your local customs office.
