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Purl Soho opened over a dozen years ago with the goal of spreading our passion for exceptional design, natural fibers, and crafting traditions. Our entire team of employees shares a love for all things fiber and needlecraft, an enthusiasm for the history and the future of crafting, and a deep interest in sharing our knowledge and connecting with kindred spirits. If you feel the same way, come work with us!

 

CURRENT OPENINGS 


 

 ASSISTANT STORE MANAGER: NYC

Purl Soho is seeking an exceptional Assistant Store Manager to help lead our very bustling New York City store. This is an ideal position for a strong leader with high energy, determination, and proven organizational skills; someone who sees solutions and opportunities instead of obstacles; someone with strong interpersonal skills who is friendly, patient, and flexible. This is a full-time, fast-paced position. We have a lot of fun at Purl Soho, but we work hard, too! If this sounds like the job for you, please email us your resume, your salary requirements, and a paragraph or two about why you would be a great Assistant Store Manager. We look forward to meeting you! .

Some responsibilities include...

  • Strategize with Store Manager and owners to lead the store team to consistently meet or exceed established sales goals

  • Generate and provide consistent, accurate sales reports to store owners and management team

  • Demonstrate and ensure adherence to exceptional customer service standards, approaching each customer and team member with empathy and professionalism

  • Help to maintain an accurate and controlled inventory, including managing annual inventory counts

  • Together with Store Manager, provide the sales team with regular performance feedback, including annual performance reviews, staff meetings, and on-the-job training

  • Ensure that the sales team has access to all essential information regarding new products, projects, events, classes, procedures, and policies at the shop

  • Communicate and coordinate as retail store liaison with members of larger company

  • Organize and communicate retail team’s schedule

  • Interest in handcrafts a big plus!

A successful candidate in this role will have the following qualities and qualifications...

  • 1-3 years of management experience in a busy, creative retail environment

  • Strong communication skills with the ability to effectively work and communicate with a wide variety of people, including customers and store team

  • Dedication to exceptional customer service

  • Inherently positive, inspirational team leadership

  • Highly organized

  • Experience with Lightspeed, Quickbooks, or similar Point of Sale system

  • Familiarity with sales and retail reporting a plus

 

WAREHOUSE ASSOCIATE: IRVINE, CALIFORNIA

Do you love crafting and beautiful supplies? Come work behind the scenes at Purl Soho! We are looking for a capable Warehouse Associate to support our company's warehouse operations. You will stock, organize, and ship inventory, perform various warehouse activities, and provide excellent customer service via phone, email, and in-person. This part-time position is at our warehouse in Irvine, California. To apply, please email us your resume, availability, and salary requirements.

RESPONSIBILITIES

  • Pick, process, package, and ship orders accurately

  • Cut fabric yardage to precise measurements using a rotary cutter

  • Inspect products for defects and damages

  • Organize and tidy warehouse space

  • Unload and restock incoming inventory items appropriately

  • Answer customer phone calls and assist with questions regarding orders and inventory

  • Assist in-person customers

  • Assemble crafting kits to company specifications

  • Count inventory

  • Abide by all company safety and hygiene regulations

  • Perform all other assigned duties  

REQUIREMENTS

  • Excellent organizational skills

  • Ability to work comfortably in a small, collaborative environment

  • Punctuality, attention to detail, and a focus on quality control

  • Polite and cheerful attitude with customers (and co-workers!)

  • Ability to lift or move up to 30 pounds

  • Must be able to stand or walk for up to 3 hours at a time

  • Familiarity with Apple computers 

  • High school diploma  

BONUS ABILITIES

  • A passion for crafts, especially knitting, crocheting, and/or sewing

  • Ability to answer customer questions regarding knitting and crochet patterns and other crafting projects

 

SALES ASSOCIATE: NYC

Purl Soho’s New York City retail store is looking to add new sales associates to our team! Are you a needlecraft expert with a love for all the beautiful tools and materials you need to make them? Are you great at communicating with strangers and sharing your knowledge? Can you work independently in a sometimes-hectic environment? Are you positive, friendly and fun to be around? Yes, yes, yes and yes? Then, please email us your resume, a paragraph about why you want to work at Purl Soho, and 3 photos of your work in PDF format. We want to interview you!

 

GENERAL INQUIRIES

We are also always looking for friendly and enthusiastic people who love helping customers and sharing their passion for materials and crafts. Our New York City staff works in our busy Soho store, while our Orange County, California employees maintain our website, warehouse and shipping facility. If you’re in either location and are interested in joining the team, please send your resume and 3 photos of your work in pdf format to [email protected]. We will keep your information on file and will let you know if we have an opening for you!

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