20% off our Linen Quill Worsted, through Thursday... A beautiful mix of highland wool, alpaca, and linen!

Contact Us

Customer Service

With questions about products and orders, please write to customerservice@purlsoho.com We'll do our very best to get right back to you! 

 

If you have a question about a specific pattern, the best place to ask is in the Comments section of that pattern. Just click the comment icon in the right margin of the pattern, check to see if your question has already been answered, and if it hasn't, ask away. We'll answer you as soon as possible!

 

If you have a question or problem that requires a conversation, we are happy to offer free 1-On-1 Project Help. Just schedule a Zoom talk with one of experts, and we'll get you all straightened out!

Our Warehouse

LOCATION + HOURS

Our Irvine, California warehouse is closed to walk-in customers until further notice. In addition, orders cannot be picked up from our warehouse at this time.  

Address:
2710 S Main St,
Suite A
Santa Ana, CA 92707

Our New York City Shop

Please click here for updates on our New York City shop.

Other Inquiries

For other inquiries having to do with marketing, public relations, advertising, or donations, please email marketing@purlsoho.com.

 

Because we're working with a limited staff right now, we're currently unable to answer the phone at our warehouse. Emailing or commenting directly on our site is the best way to reach us (please see Customer Service, at the top of the page, for more info), but if you do need to call, we will certainly do our best to call you back in a day or two! 

(800) 597 PURL *

*We are in the process of moving and the 800 number takes a couple days to update to the new address.  Local number is 949-741-0094