The New purlsoho.com!
Welcome to the brand new purlsoho.com! Our redesigned website features a fresh look and exciting, new ways to get from here to there. It also unites Purl Soho and the Purl Bee in one easy-to-get-to place!
Your first tip off that we’ve changed may be our beautiful new homepage. Rich in inspiration and always evolving, it starts with our Create and Shop menus and continues on to a tapestry of recent projects and new products. Get lost in its twists or turns, or head right for projects, by clicking Create, or products, by clicking Shop.
Under the Create menu you’ll find a very familiar looking Purl Bee. It made a big move to join purlsoho.com, but it’s kept its same good looks, as well as inspiring projects and stories, free patterns and tutorials, as you’ve always known and loved them. But under the Shop menu, where all of our yarns, fabrics, kits, tools, and other products live, we think you’ll definitely notice some huge improvements!
Explore our whole new navigational system, big, fresh photos, easy checkout, and fun features, like our new search-by-color filter. Use it when you’re shopping for yarn, fabric, or thread to find the products that fall into the color wheel corner of your choice. Simple… and often beautiful!
We’ve also added a My Favorites feature, located at the top of every page. Sign up for a (free) account, and you’ll be able to stash all the products and projects you love for a rainy day. What else? Don’t miss our new Purl Soho Goods category in the Shop section. It’s where you’ll find Purl Soho brand yarns, fabrics, kits, patterns, notions, gift cards, and classes, plus a curated collection of our favorite gift products from our favorite vendors, otherwise known as, Purl Soho Favorites!
We hope you love the new purlsoho.com as much as we do. We’ve worked really hard to make your experience here as easy, seamless, and intuitive as possible. And if it’s not… Please let us know! Purlsoho.com is a work in progress that needs your feedback in order to be its very best. Explore, engage, and express yourself!
– Signed, the whole Purl Soho team!
P.S. As we mentioned, our new site is a work in progress. Case in point, we’re currently experiencing a glitch where some account holders are not being recognized by the system. If this happens to you, please email us at customerservice@purlsoho.com, and we’ll get you all sorted out. Thank you for your patience, and please know that we’re doing everything we can to fix this problem!
Looking for more inspiration? Explore all of our free knitting patterns and knitting tutorials, buy one of our many knitting kits and yarn bundles, and shop for beautiful yarn. We have over 35 gorgeous natural fiber yarns in 100’s of magnificent colors, designed to bring integrity, beauty, and joy to your next knitting project and only available at Purl Soho!
The new site looks lovely and I like the concept, but you seem to have eliminated one of the best features from the old site–the ability to know how many skeins/yards are available for a given yarn/fabric. It’s really hard to plan a project without knowing that. I tried adding a certain quantity of yarn to my basket, for example, and was then told the quantity was unavailable–disappointing and frustrating! I’m a big fan of Purl Soho and the old Purl Bee, and I hope you’ll consider bringing that feature back in some form.
Hi Dianne.
We absolutely hear you! You, and customers like you, have made us realize that if someone asks for too much inventory, of course he or she would next want to ask “Okay, then how much is available?” Although we can’t say exactly how long it will take us to implement a function to answer that question, please know we are working madly behind the scenes to respond to your frustrations.
Thank you so much for your feedback. We really take it to heart and value your constructive criticism more than you can imagine… Keep it coming!
Best,
Laura
Seems I can’t find my “stash.” Had lots of items saved… Sad face.
Hi Judi!
Thank you so much for writing to us and we’re so sorry for any inconvenience this caused you! Unfortunately, the “Stash” feature was not able to be imported on to our new site, but the good news is that our customer service team was able to recover the items you had saved and is going to reach out to with this information via email! While we are sad to see the “stash” feature go, we are very excited about some of the new and vastly improved features on our new site and we hope you are too!
Thank you again for writing in. Your feedback is more valuable than you know!
-Alyson
I absolutely love the neighbourhood quilt and would love to buy the pattern. I’m having trouble setting my account up again, and I have already had a free pattern, and bought another. Pls help. With this COVID in NZ we all have a LOT more time on our hands. I treasure my contact with you and so enjoyed my visit thru snow to your lovely Broome St shop. Hope to hear from you Bunty Marshall
Hi Bunty,
Thanks for reaching out, and I’m sorry to hear you are having trouble with our website! If you reach out to [email protected], we will be happy to look up your account and help you get logged in!
All the best,
Julianna