Purl Soho is the best! Beautiful yarn as well as great patterns. I have used them for years and always been satisfied with!

Myrna Stewart

I absolutely love the variety of the beautiful yarns from Purl Soho. Every yarn I’ve tried has such a lovely hand feel that makes knitting with it a pleasure. Their patterns are easy to follow with detailed explanations. I still consider myself a novice and they give me the confidence to be adventurous. And if I have questions or concerns, Zha Zha responds in a timely manner. I only wish that I could still go to their store in person! 

Jane Gomer

I loved Purl Soho knitting site. A good selection of patterns which I had made many. I am grateful in winning the contest. I am sure I will enjoy the yarn it looks scrumptious.

LaDonna Smith

Thank you so much for such a quick and helpful response to my question about the knitting experience level appropriate to tackle one of your beautiful projects. I am a very novice knitter so don’t quite know yet what I don’t know! So lovely to be able to connect with an actual human being who is responsive and supportive, guiding me to the right projects to gain skill and feel accomplished, rather than just frustrated and defeated. 

Susan Koleas

Every time I submit a knitting question to Purl Soho customer service, I get a speedy response. The staff answers my questions in a clear way, and I can proceed with my knitting projects with confidence. I’ve made some very special knitted items using Purl Soho’s free patterns, yarns ( which are lovely), and help from the customer service peeps.
Thank you Purl Soho.

Barbara Silverman

I have been a customer of Purl Soho for many years beginning annually in December for family trips to NYC. I love everything I’ve ever gotten from Purl Soho and the customer service is above and beyond. Someone lovely always responds to my emails - I tend to have many questions when deciding to make a large purchase. Here’s the thing and I don’t know if you even want to include this, but Purl Soho can meet your every need if you don’t have an LYS and even though I have 3, I could think about doing that, but I need to shop local too! The website is incredible, so easy to see the beautiful things and find what you are looking for with a filtered search - I have just found the best solution to needing a very small quantity of yarn in the tapestry skeins - there are so many colors!! It’s all amazing! I miss you when I visit NYC, but I am so glad you are still here and making beautiful products as always.

Holly Bell

A very quick response with detailed information to help me solve my problem. A terrific customer support experience. Thank you.

Kathy Horowitz 

This is one of the finest websites I have ever used. Yarns are beautiful, patterns are clear and accurate and service is unsurpassed. 

Mimi Horowitz

Purl Soho's customer service is first rate as are their videos, patterns, and instructions. I wish the shop was still open but their web presence is the next best thing. 

Susan Friedland

I would like to help all knitters by letting them know about the super help I received from Purl Soho on a Pattern purchase! I bought the pattern, Crafted Cardigan, & it was a pdf download. I must have gotten interrupted while completing the task, as I didn’t realize I hadn’t printed the pattern! Next I bought the yarn my daughter choose, & thought I would get started. I found I had not printed the pattern. I couldn’t have had a nicer response or worked with more congenial people. Now I’m good to get started. Since their yarn & patterns are among the best out there, this wonderful service makes it even easier. And so fast at getting back to you, is the best!

Joan May 

Hi Purl Soho,

Just a BIG THANK YOU for my package that arrived today 10 days after ordering. My major worry with this first order was the quality of the Linen Quill and the Cattail Silk as well as how close the actual colour way was compared to what was on your website. Gold stars on both accounts. Today I nervously put the skeins on back to back chairs and transferred them onto my ball winder to make pancakes. No problem at all! No knots, no tangles, and beautiful yarn. So a big sigh of relief. My next task is to learn how to make the beautiful Tiny Tucks pattern. I look forward to your utube instructions. I taught myself to knit forty years ago when living in England (wool knitting almost collapsed then due to acrylics) and Purl Soho encourages me to learn new things. Thank you again!

Janet Murray 

The customer service at Purl Soho is outstanding. I love the marketing, the suggestions, and most recently the quick response and solution to a problem I encountered with a couple of the skeins I had bought. What a great company!

Mary Futrell

Purl Soho is elegant and down-to-earth.. . . and helpful. I discovered it by accident. And am delighted. Not only are the ads well presented and lovely but the patterns are honest. And the yarn, yarns: really useable and soooo many varieties. Maybe accidents aren’t accidents at all but happen for a reason. Lucky for me I bumped into Purl Soho.

Harley Tynes

Dear Purl Soho,

Thanks so much for carrying Pouf yarn. I was looking for something special to make an ‘off to college blanket’ to keep my daughter cozy and remind her of home. This one is surprisingly soft and fun to work with! It knits up very fast and easily, (and not to wax too poetic) but the colors are nuanced and reminiscent of real things in nature. You all had exactly what I was hoping for. 

Elizabeth Ehasz 

Purl Soho is a fantastic provider of quality yarns, amazing patterns, that are free btw, and unbelievably gracious and prompt customer service. Thank you so much for being a dynamic and essential part of the knitting community!

Julie Power