I cannot recommend Purl Soho enough. Their yarns are beautiful, the shipping is speedy, and the customer support is truly extraordinary. Based on my recent experiences with customer support, Purl Soho will become my go-to place for future knitting projects.

Conny Sterner

Purl Soho has it all: superb yarns, amazing customer service, and the educational videos are excellent.

Victoria Klein

I was so lucky to win a yarn give away from Purl Soho recently and am now knitting a gorgeous big scarf with Linen Quill yarn. It feels so good in my hands! The quality is excellent, and I’m absolutely converted to it. I can’t wait to try their other products and have already ordered several other yarns and patterns. Customer service is great too, by the way. When I made a mistake on my order they quickly fixed it for me. I’m so happy to have found this business that is so clearly committed to quality and customer service, as well as a sense of fun! 

Peggy Lindsey

I am very happy with your customer service and your prompt attention to a problem that I created myself by breaking the important rule of checking yardage in a pattern. Thank you for your excellent customer service and I will be reordering a different yarn from you!

Tracy Brown

This is my first purchase and experience with Purl Soho. I LOVE THE YARN I purchased to make the beautiful blanket which they suggested with a free pattern. Customer service is VERY RESPONSIVE to my questions. FINALLY, Purl Soho’s website is beautiful, easy to navigate and offers all sorts of ideas, instruction and support! Thanks, Purl Soho! I think you are great and I will return!!

Candy Conlan

Just want to say thanks to Lili. I had purchased yarn and a pattern, and had a question about the pattern with regards to short rows. Couldn't find an answer online, so I sent an email. Lili answered within minutes and gave me the info I needed. I have since gone past that point in the pattern and an really pleased with how the sweater is working up. Great customer service-- very responsive and helpful! Was also pleased to see that if I needed additional help, I could request a free zoom session for 1:1 guidance. 

Beth H.

Just received your Alpenglow Blanket. So exciting. The colors are wonderful and it will be joyful to knit it. Thank you so much for taking the time to print out the pattern! Such a big help for me! I asked because I don’t have a printer. So kind!! Love your company so much. Always inspiring and the most beautiful yarns. I really appreciate your effort to have organic yarns available.

Monique Roblin

Linen Quill makes up into the nicest, most beautiful projects ever!! 

Cindy King

Our knitting group is always impressed with the quality of yarns and color selection offered by Purl Soho. A few of us have had communications with your customer service department and I’m pleased to say, your communications are as impressive as your products. Thanks for your responsiveness. I always look forward to my “squishy mail” when it comes with your return address! 

Chris Bez

Purl Soho staff is always very responsive and happy to make a change in the order, the quantity, or the dye lot, even when the problem was totally caused by me! It makes me very comfortable with any order I make from Purl Soho, knowing they will bend over backwards to ""fix"" my mistakes!

Susan K. McClure

I couldn't be more pleased with Lili's service on multiple questions I had for this order. Lili was extremely fast and helpful in responding to my emails, and I was able to order about 5 projects worth of yarn because of their help. I probably would not have placed any orders without the timely responses and clear instructions.

Ellen Butters

Dear Fellow needle art aficionados! I gave up on knitting about a decade ago..and gave away all my yarn and over abundance of Debby Bliss etc ordinary skeins. (I'm v v happy that depot has fond charitable organizations for knitters in need of product. My enthusiasm for knitting had hit a wall). I had knitted and knitted and never really loved the yarns. In truth I have been an avid needlepointer for many decades and that is still a passion; yet so much of my close stitching needs a hiatus!

How and where I came across Purl Soho is a mystery..maybe the name! I was hooked by their inviting website and soon thereafter the extraordinary customer service. Starting slow…I bought their easy peasy Home Life yarns which whip up washcloths v quickly! What great hostess gifts and my 8 yr old granddaughter loves her stash as after every wash they become softer and softer…and of course much more fun than ordinary cotton washcloths!

Today I noticed a super sale for their Linen Quill Mills! So many projects with this array of higland wool, alpaca and linen yarn. Super fast to whip up a scarf or blanket. So unique..and remember I am not an advanced knitter. (I managed a gorgeous pullover for my newborn grandson with so so much help from an instructor in a knitting class. No more classes as I will remain a basic knitter). I love PurlSoho who cover the gambit of needs for all levels of knitters. I really recommend PurlSoho..check it out!

Elizabeth Gifford

My name is Donna, I’m from Phila., but I live in Valencia, Spain. Visiting your shop was a must on my last trip to New York. I took advantage to buy some of your out-of-this world yarn and beautiful original patterns. Will definitely return. In addition, when I wrote about a doubt I had in pattern instructions, Purl Soho answered immediately and Gavriella gave me a perfect detailed explanation. Her help was super-professional and friendly and patient. Purl Soho gets an A+ from me. Exquisite products backed by very personalized service.

Donna Pollock

I absolutely love Purl Soho! Your company has beautiful yarns, patterns, ideas, tutorials and fantastic customer service! You are my "go to" for favorite online shopping platform. I love the variety of so many knitting ideas that could be made with the same yarn from scarfs and cowls to towels, washcloths to blankets to garments and more. What a great variety and all done in a modern fashion. Thank you so much for all the inspiration and being a one stop shop. 

Donna Pieller

I love Purl Soho and have for more than a decade. It’s the only place I buy all things knitting. The support and staff and quality are better than any where else!! I hope you stay in business forever!!! 

Dianne O'Donnell