Purl Soho has wonderful yarns and amazing customer service. I've never used a Purl Soho yarn that I haven't loved! There are many wonderful well-written free patterns! Shipping is fast, customer service is superlative! 

Lisa Arvin

Purl Soho service, yarn and patterns exceed expectations. The patterns are some if the most popular. They are attractive and encompass a wide variety of skills from beginner to advanced. I love the simplicity yet elegant looks of the projects. They keep me engaged. Thank you for making your patterns available to everyone.

Hala Behymer

I am always so pleased with everything I order from Purl Soho. The yarns are exceptional quality, and their tools are top notch. I especially like all my Addi rocket needles, my swift, and my Baggu holder bags. Lately I’m enamored of their Daily Wool, it feels so soft, knits with ease, and is washable, too! Their customer service is great, and I receive my orders quickly. Just a wonderful company!

Barbara Marks

I have been a returning customer to Purl Soho and have to say they never disappoint. From all their beautiful patterns to their beautiful yarn, I will continue to be customer of theirs for many years to come. Thank you Purl Soho. 

Laura DiPiazza

I have knitted Purl Soho patterns using their amazing yarn. They are a delight to wear.

Anita Hill

Love Purl Soho! I’m working on the seville scarf now and the speckled wrap next. 

Corrina Perez Steiger

Over the course of my four year knitting journey, I leaped head first onto the Linen Quill bandwagon. I love working with the yarn. I love the fabric it creates. And…I adore the many colors and the hard to beat price point. With that being said, much like a restaurant with amazing food…if the service is lacking…the entire experience is dampened.

Since being a PS customer, I have had the privilege of experiencing the thoughtful and prompt customer service through my correspondence with a couple of the young ladies on staff. For a group that is undoubtedly busy, they have never failed to go above and beyond. Many thanks to the team at Purl Soho for making both my knitting and purchasing experience joyful.

Tammy Gore

Purl Soho has beautiful, classic designs. I admire their ability to make beautiful clothes.

Miriam Gomez

I am thrilled each day that I receive an email from Purl Soho. Each one is enticing and they are so kind to include the pattern for the specific design. So many companies fail to do so, with offers of expensive patterns. I have certainly bought my share in the day, but now that I am pretty much a shut-in, having direct access to the pattern means so much. I have purchased a yarn kit with oodles of beautiful yarn which I hope to work on soon.

Laura Webb

I am so pleased with the quick response of Customer Service to my questions! I'm very excited to receive my first order of Purl Soho, and getting my question answered quickly allowed me to place my order.

Jerilyn Weber

During Covid, Purl Soho became my main yarn store. I found that when it was no longer possible to shop in person, I could rely on the quality of the yarn, the accuracy of patterns, and the quick response when I emailed customer service with a question. While I miss not being able to visit the actual store when I travel to NYC from Seattle, I get very excited when I receive a package containing my new project.

Stacy Lawson

The first [time] I went into the Purl Soho Yarn store in NYC I knew it was special. I have been shopping at Purl Soho for years now. Every time I have a question or a request, the team is beyond helpful, not only are they knowledgeable [they] are also very kind and pleasant to work with. The selection of yarn is also amazing which keeps me wanting to learn and knit new things. I wish you had a boutique near me.

Joelle Ghazal

Thank you Lili and Purl Soho Customer Service. You've made my day. Was excited to purchase the Linen Quill Minis and so happy the new discount code worked! I tried to use the original code offered, but kept erring on the website. Emailed Purl Soho Customer Service and received a quick reply with a new code to use! WOW!! The best customer service and Purl Soho has the most delicious yarns and patterns.

Diana Fernan

Great customer service! I was having difficulty downloading a purchased pattern. My email was answered within a couple of hours, and of course the problem was mine all along.

Susan Wolf

Purl Soho customer service exceeded my expectations! I had misplaced a very generous gift card. When I contacted customer service about my problem, Lilli immediately responded, searched her records, and provided the necessary information to me in less than an hour. Wow--I don't know when I have had such great service. I love Purl Soho yarn--now I also love the Purl Soho customer service.

Diane Kuhlmann