Whether you need help deciding on a project or you've hit a roadblock halfway through one, we're here for you! Our free Zoom help is especially useful if you have a problem that is difficult to put into words or if you need to see us demonstrate something. We're also here to walk you through your next project: What pattern will work with the yarn you have? What yarn will work with the pattern you have? What size should you knit? What colors will make your vision come to life? We're happy to explore all these questions and more! Just sign up right here for a 45-minute time slot. To ensure your request is in our system, please go through the entire checkout process (don't worry, you won't be charged, unless you have other items in your basket). Once you checkout, be on the lookout for an email confirmation with all the info you'll need to join your Zoom meeting... We can't wait to help you over your hurdle!

PLEASE NOTE If for some reason you do not receive a confirmation email after making an appointment, please reach out to us at customerservice@purlsoho.com and we will sort it out ASAP! Also, if you don't want to wait for an appointment and think we could answer your questions over email, feel free to write us at the same address, customerservice@purlsoho.com. We almost always respond the same day!